Cloud Operations Lead

Geospark Analytics is looking for someone to lead our Cloud Operations Team. The ideal candidate will have interest in keeping a high performant web based applications running and assisting in controlling cost in a 24x7 environment. Geospark Analytics is fast-growing startup developing a global threat and risk assessment platform that is being used by government, commercial and NGO clients. This is the perfect opportunity for the successful candidate to become a part of an innovative and dynamic team developing a revolutionary threat platform. We are looking for a team player who is ready to take on a challenging and rewarding opportunity. As the Cloud Ops Lead you will work directly with our CTO and Development/Product team in delivering a high quality web and mobile experience as well as ensuring our backend data processing process are running smoothly. We are looking for a candidate that can augment our USA based development team in system monitoring and off hours upgrades.

Responsibilities

  • Monitor System during off Hours of a USA based Team
  • Manage Operation of our Hyperion (SaaS) platform in AWS and ensure 24x7 monitoring
  • Collaborate with the Development team during deployments and providing ongoing maintenance during non peak hours
  • Create plan for escalating system issues to the relevant parties for remediations
  • Work in an Agile software environment delivering iterative solutions
  • Ensure solutions built by Development team are sustainable, saleable and cost effective
  • Clearly and concisely communicate work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and customers through various means

Ideal Qualifications:

  • Possess a Bachelor’s degree or higher in Computer Science or related discipline
  • At least 5 years of related experience in operations environment
  • Possess AWS SysOps/DevOps Certification
  • Experience in supporting cloud based Web Applications, Vue / Node / Python preferred
  • Experience working in an Agile environment and support activities with a Kanban environment
  • Experience in building/maintaining DevOps pipelines for automated testing and deployments
  • Experience using AWS and managing Serverless Frameworks
  • Experience managing Elasticsearch and tuning multiple Domains
  • Manage and report end to end monitoring of systems
  • Strong problem-solving skills with an emphasis on product delivery
  • Excellent written and verbal communication skills for coordinating across teams.
  • Strong interpersonal skills and the ability to work as part of a team
  • Act as an escalation manager to ensure problems are resolved quickly
  • Ability to manage on-call support across a team rotation schedule in a 24/7 environment
  • Ability to clearly and concisely communicate work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and customers
  • Other desirable technological experience: Elasticsearch, Docker, Machine Learning, NLP
  • Strong ability to plan, lead, and implement the successful completion of major project initiatives and efforts, as required.